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Movers have to meet certain industry requirements and regulations in order to stay in business. If the movers hire less than quality people, things can go wrong real fast. That’s why it’s crucial to hire quality movers for a business to succeed. After all, most of the business is through word of mouth, and if a customer is unhappy with their movers, news travels fast. That’s why the companies that I worked for (all top-notch) made sure that their movers were well trained and had the necessary experience. Just to give you an idea of what we expected from our movers, I’ve listed some of the requirements below.
Prior to hire All of our job applicants for movers were required to have a 100% criminal free past (including no misdemeanors). They also were expected to not have any prior history of theft in any previous employment situation. That was extremely important since these employees have access to valuables. Our applicants were also required to have a clean driving record - not more than two speeding tickets within the last year, no hit and run accidents, and of course, no DUI’s. All of our movers were also required to pass a thorough physical, with special emphasis on having a strong and healthy back (able to lift 75 to 100 pounds). Our intrastate movers were also required to possess a commercial license. After hire Once our movers were hired, they underwent a thorough, three-week training program. During that time they shadowed different movers and watched them pack, lift, and unpack goods. They also received 40 hours of driving instruction. Classes were also given in customer service so that all of our movers knew how to professionally communicate with our clients. If a mover wanted to be promoted to a dispatcher or sales agent, they would be given additional training and would have to pass specific tests in order to be promoted. We routinely conducted ongoing training so that our movers were the top professionals in the field, and monitored any driver license violations on a yearly basis. Those movers who had more than two moving violations within a year’s time would not drive our vehicles for a six-month period.
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